SHIPPING & RETURNS

SHIPPING POLICY

Order Processing

Allow 2-4 days for processing before shipping (excluding holidays).

Once your order is ready to be shipped, we will e-mail you a tracking confirmation number.

Lost or Stolen Orders

BoteBote Jewels is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, BoteBote Jewels will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.

Free Shipping

We love our Beautiful customers and are excited to reward you with FREE SHIPPING* on all orders $50 and up within the continental U.S. (excluding Hawaii and Alaska).

We offer free ground shipping for domestic orders. Ground delivery time is 1 to 5 business days within the Continental U.S. (excluding Hawaii and Alaska). There is a flat rate shipping fee of $20.00 to ship to Hawaii and Alaska. Direct Signature is an additional service that is available by request only.

USPS Service is also available for customers who have P.O. Boxes.

RETURN & EXCHANGE POLICY

All Items are Final Sale.

Worn Merchandise cannot be returned, due to the nature of our products. 

We want you to be stylish yet stunning in your gems! If merchandise is damaged during shipping arrival, please contact us at BoteBoteJewels@gmail.com within 5 days of your order's arrival. 

Please contact us in regards to returning otherwise we will not accept unauthorized returns.